Welcome to TCM Agency

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, fill out a contact form, subscribe to our newsletter, or use our services, we may collect:

Full Name
Email Address
Phone Number
Company Name
Business Information
Project Details
Any information you voluntarily provide

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referral Source
Website Usage Data

How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support.
Deliver our digital marketing and creative services.
Prepare proposals and quotations.
Improve our website and user experience.
Communicate project updates.
Send newsletters and promotional content (only if you have opted in).
Analyze website performance and marketing campaigns.
Comply with legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Improve website functionality.
Understand visitor behavior.
Analyze website traffic.
Measure advertising performance.
Remember user preferences.

You can disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party tools and platforms to provide and improve our services, including:

Google Analytics
Google Ads
Meta (Facebook & Instagram)
LinkedIn
TikTok
YouTube
Other analytics, advertising, and marketing platforms

These third-party services have their own privacy policies, and we encourage you to review them.

Data Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers when necessary to deliver our services or comply with legal obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we take reasonable precautions, no method of data transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services.
Meet legal and regulatory requirements.
Resolve disputes.
Enforce agreements.

When the information is no longer required, it will be securely deleted or anonymized.

Your Rights

Depending on your local laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal data.
Restrict or object to data processing.
Withdraw consent for marketing communications.
Request a copy of the personal information we hold about you.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us.

TCM Agency

Website: https://tcm-agency.com

Email: info@tcm-agency.com

This Privacy Policy is intended to provide general information about how TCM Agency collects and uses personal data. It does not constitute legal advice. If your business is subject to specific privacy regulations (such as GDPR, UAE PDPL, or other applicable laws), we recommend consulting a qualified legal professional to ensure full compliance.